Case Study: Jitasa achieves record employee training engagement with iSpring LMS

Jitasa - Customer Case Study

Jitasa, the largest U.S. accounting and bookkeeping provider serving nonprofits, needed a better way to support blended learning and training across its global branches. Its previous LMS was slow, unstable, and hard for employees to use, which hurt adoption and made it difficult to deliver consistent, multilingual training. Jitasa turned to iSpring and iSpring LMS to improve onboarding, upskilling, and certification.

With iSpring LMS, Jitasa introduced OJT checklists, assignments, reporting, and 360-degree reviews to certify skills, close knowledge gaps, and streamline performance reviews. The results were strong: 96% of employees now log in regularly, 50+ new courses were created in nine months, onboarding time was reduced by one to two months, and training support is now standardized across branches.

Jitasa

Bobby Powers

Director of Learning and Development