Case Study: Van Lanschot Kempen achieves stronger contract compliance and risk management with ISPnext

Van Lanschot Kempen cuts contract risk and boosts compliance with ISPnext

Van Lanschot Kempen, a Dutch financial services institution, faced challenges with fragmented contract oversight in its heavily regulated environment. Contracts were only reviewed when issues arose or upon expiration, and ownership was unclear. There was also growing pressure to demonstrate procurement spend and risk management to financial regulators like DNB. To address this, the company turned to vendor ISPnext for a solution, implementing their Source-to-Contract modules including Contract Management and Vendor Rating.

ISPnext implemented an organisation-wide vendor management system for Van Lanschot Kempen starting in 2015. The solution combined Spend Analytics, Contracts, and Vendor Rating, providing full visibility into expiring contracts and clear ownership. This allowed the company to measure and improve contract compliance and generate ready-made reports for regulatory reviews, clearly demonstrating risk management per contract. The successful implementation has led to measurable results, and the partnership is now expanding to include a Supplier Portal.

Van Lanschot Kempen