Case Study: iHUB improves procurement efficiency and spend insight with ISPnext Spend Analytics

iHUB processes 30,000 invoices a year with ISPnext and adds 1,300 more orders

The customer, iHUB, a Netherlands-based organization in youth care and education, faced challenges gaining insight into its procurement KPIs per region and efficiently processing a high volume of recurring invoices. With 30,000 purchase invoices handled annually by just 3.5 FTE, iHUB sought greater automation and control. To address this, they turned to vendor ISPnext and implemented their Spend Analytics solution.

ISPnext deployed Spend Analytics to provide broad analysis, configuring default fields for efficiency, aligning KPIs with the regional cost centre structure, and automating recurring invoices with periodic commitments. The results included greater insight into spending and better control over bookings. Most notably, the solution enabled iHUB to process 1,300 more orders in a year thanks to the automation of periodic orders.

iHUB