Case Study: Gooise Meren regains control of contracts with ISPnext Contract Management

Gooise Meren restores control over 2/3 of invisible contracts with ISPnext

The municipality of Gooise Meren faced a significant challenge after its 2016 merger, as two-thirds of its supplier contracts were fragmented and invisible, stored on personal drives and former employees' mailboxes. This lack of a central register led to silent renewals, uncontrolled spending, and an inability to manage risks or sustainability obligations. To address this, they implemented ISPnext Contract Management.

ISPnext provided a phased solution, beginning with risk classification of contracts and assigning a dedicated owner to each one. Their system enabled active management by automatically signaling renewal deadlines and monitoring sustainability conditions. As a result, Gooise Meren regained full control of its contract portfolio, eliminated silent renewals, improved procurement quality, and gained better oversight of spending, particularly in the social care domain.

Gooise Meren