Case Study: Biltmore Properties improves communication and compliance with isolved HR Services

Property Management Company Leverages HR Services to Boost Communication and Compliance

Biltmore Properties, Inc., a Phoenix-based affordable housing property management company with 138 employees, was challenged by limited HR resources and difficult communication across multiple sites. Working with isolved HR Services, the company sought support to better manage payroll, personnel, compliance, and employee communication with a small HR team of two.

isolved provided HR augmentation, payroll, 401(k), FMLA management, and ongoing HR support, including compliance guidance, handbook maintenance, and strategic check-ins. As a result, Biltmore Properties improved internal communication, strengthened compliance, and saved an estimated two hours per week on compliance work plus five hours for each employee-relations issue, while also helping build trust and productivity across the workforce.

Biltmore Properties

Aubrey Yankee

Accounting Manager