Case Study: Panhandle Medical restores payroll accuracy and employee trust with isolved

Panhandle Medical restores payroll accuracy for 17 employees with isolved

Panhandle Medical, a medical billing company, faced significant challenges after transitioning its payroll system away from isolved to a new provider, CoAdQuantum. The switch resulted in repeated payroll errors that damaged employee trust and satisfaction. The owner, Dana Peeterse, needed a reliable HR and payroll partner to restore accuracy and confidence for her team of 17 employees.

Returning to the isolved platform for payroll and HR services provided an immediate solution. isolved ensured accurate and timely payroll processing, with a customer service team that offered supportive and collaborative problem-solving. This restored employee faith in the payroll system and enabled Panhandle Medical to focus on providing an excellent employee experience, including seamless benefits administration.

Panhandle Medical