Case Study: DuraServ gains actionable HR analytics and workforce insights with isolved Predictive People Analytics

National Service Provider Turns Mounds of HR Data Into Actionable People Insights

DuraServ, a national service provider in the loading dock, door, and equipment industry, was growing quickly through expansion and acquisitions and needed a better way to make sense of its HR data. The company wanted clearer visibility into hiring, terminations, workforce demographics, and the sources of top hires so it could provide actionable insights to its leadership team, including the CEO, president, and board. isolved’s Predictive People Analytics was selected to help address this challenge.

With isolved’s Predictive People Analytics, DuraServ received a dashboard of its most useful HR metrics, drill-down reporting by department, location, and demographic, and trend views across one-, three-, and five-year periods. The solution was implemented quickly and helped DuraServ build a workforce plan and see value before paying for the service. As a result, the HR team became more proactive, gained a clearer understanding of people data, and could forecast workforce trends and provide better justification to the C-suite.

DuraServ Corp

Chad Hill

VP of Human Resources