Case Study: IH Mississippi Valley Credit Union improves HR accuracy and peace of mind with isolved

How IH Mississippi Valley Credit Union reduced errors and streamlined key HR processes like onboarding with isolved

IH Mississippi Valley Credit Union (IHMVCU), a Midwest credit union serving 130,000 members and more than 400 employees, was struggling with a previous HR system that caused problems with service, reporting, and tax accuracy. The HR team needed a more reliable platform for core processes like payroll, onboarding, and benefits administration, and turned to isolved for help.

With isolved People Cloud, IHMVCU streamlined onboarding, improved payroll accuracy, and made benefits administration easier for both employees and HR. The team reported no quarterly tax reporting errors after switching, gained confidence in payroll processing, and found isolved University helpful for training and learning new features. The biggest result was improved peace of mind and satisfaction for the HR team, along with better employee experience and more time to focus on talent acquisition and retention.

IH Mississippi Valley Credit Union

Morgan Dunn

HR Manager