Case Study: Crescent Community Health Center achieves HR efficiency and compliance gains with isolved

Crescent Community Health Center Sees Significant Efficiencies in Implementing and Expanding Its isolved Deployment

Crescent Community Health Center, a federally qualified health center serving 27 counties around Dubuque, Iowa, was struggling with a heavily manual HR operation as rapid growth increased administrative work and compliance risk. With no HRIS in place and paper-based processes for benefits, recruiting, onboarding, and other tasks, the organization needed a modern HCM system to help HR keep up. It turned to isolved, first for timekeeping and then for additional modules including benefits administration, COBRA compliance, learning, applicant tracking, and onboarding.

By expanding its isolved deployment, Crescent Community Health Center reduced paper handling, simplified benefits enrollment, automated COBRA notifications, broadened recruiting reach to 16 job boards, and streamlined onboarding into its HRIS. isolved also helped reduce compliance risk and gave HR back time to focus on more strategic work, with the most immediate impact being that Mary Kay Kirgis no longer has to worry about COBRA administration on a daily basis and has significantly less administrative burden overall.

Crescent Community Health Center

Mary Kay Kirgis

HR Generalist