Case Study: Shiseido boosts retail training engagement with isEazy Engage

We increased engagement with Shiseido’s training program with gamification

Shiseido, a global cosmetics company with a large and dispersed retail workforce, needed a more innovative and accessible way to provide continuous training to its employees. They partnered with the vendor isEazy to find a digital solution that could enhance practical learning and improve customer experience at their points of sale.

Using the isEazy Engage app, Shiseido implemented a social and gamified platform to deliver bite-sized training content. This solution from isEazy led to impressive results, including a knowledge retention rate of over 90% and the completion of over 1,000 voluntary employee challenges, significantly boosting engagement and reach across its global team.

Shiseido

Consuelo Mohedano

Training and Education director