Case Study: The European University boosts admissions team training and knowledge retention with isEazy Skills

100% personalized and gamified training: the formula for talent development at the UEM

The European University of Madrid, an institution with over 13,000 students, needed to strengthen the skills of its new Admissions team. The challenge was to deliver high-impact, innovative, and individualized commercial training that would uphold the university's commitment to quality. To address this, they turned to isEazy and utilized the isEazy Skills product.

isEazy designed a comprehensive training program focused on key sales competencies. The solution blended interactive e-learning content with practical face-to-face sessions and a final gamified phase. This innovative approach led to record-breaking outcomes: over 90% of the team completed the online training, and the gamification element achieved a knowledge retention rate of 93%.