Case Study: Lexus replaces the paper manual with a premium owner’s companion app by ISBX

Lexus launches iPad owner’s companion app with ISBX, replacing the paper manual

Lexus sought to replace the traditional paper manual for its vehicle owners with a premium digital experience. To meet this challenge, they partnered with vendor ISBX to develop a robust native iPad application.

ISBX built an application that integrated with Lexus's existing backend, leveraging numerous data points about the vehicle and user. The solution allowed owners to find service centers, watch instructional videos specific to their car, view the manual, see service history, and receive push notifications for important updates.

Lexus