Case Study: Direct Derm accelerates dermatology consultations with ISBX's telemedicine platform

Direct Derm delivers dermatologist consults in less than 48 hours with ISBX

Direct Derm faced a significant challenge due to a nationwide shortage of dermatologists, which resulted in patients experiencing typical wait times of two to six months for an in-person appointment. They needed a more efficient method for patients to have skin conditions diagnosed remotely. The vendor, ISBX, was engaged to address this challenge through design and development services.

ISBX designed and developed the Direct Derm telemedicine platform for mobile and web, which allows patients and referring physicians to receive consultation reports, diagnoses, and treatment plans at any time. The solution included strict HIPAA adherence and two-factor security authentication. This resulted in dermatologists responding to patients in less than 48 hours, often within 24, which significantly lowered costs for patients, employers, and health plans while saving time for all involved.

Direct Derm