Case Study: Sunrun achieves scalable investor relations and maximized productivity with Irwin

How the Solar Service Company Scales its IR Function and Maximizes Productivity Using Irwin

Sunrun, the nation’s largest home solar and battery-storage company serving over 800,000 customers, faced an outdated investor relations stack after its IPO—PDF extraction taking up to six hours, unresolved support issues, and an antiquated database that hampered investor engagement. To modernize and scale its IR function, Sunrun selected Irwin’s investor relations CRM and engagement platform (Irwin customer since June 2021).

Irwin deployed a responsive IR CRM with email and calendar integrations plus Irwin Assistant to auto-log and tag activities, centralize communications, and automate routine workflows. The outcome: Sunrun’s IR team reclaimed several hours per week, improved tracking and reporting of meetings and outreach, streamlined pre/post-meeting communications, and scaled IR productivity without adding headcount—delivering measurable time savings and more targeted investor engagement.

Sunrun

Patrick Jobin

Senior Vice President of Finance & Investor Relations