Case Study: Tilting Point streamlines global Mac management and supports expansion with Iru

Games Publisher Upgrades Device Management to Support International Expansion

Tilting Point, a global mobile game publisher, faced a significant challenge in supporting its rapid international expansion. With a limited IT team initially consisting of just one person, the company needed an efficient way to onboard dozens of new Mac users in various countries, each requiring localized setup and support. This led them to seek a solution from the vendor Iru.

By implementing Iru's zero-touch deployment and Liftoff features, Tilting Point automated its device setup process. This allowed new employees worldwide to configure their Macs in their own language without direct IT intervention. The results were transformative; Iru enabled the company to seamlessly scale to over 400 employees across eight international offices. The solution also freed up IT resources, allowing the department to grow from one to three members and focus on strategic initiatives like security and global best practices.

Tilting Point

Dominic Rosario

IT Ops and Technical Support Manager