Case Study: Softensity achieves stronger email security and reduced phishing with IRONSCALES

Softensity - Customer Case Study

Softensity, a global technology consultancy, faced escalating email-based threats and needed ongoing security awareness training, tight Microsoft 365 integration, and protection for only a subset of mailboxes while aligning with the NIST Cybersecurity Framework. Their MSP, Novatech, selected IRONSCALES—an award-winning email security platform that combines a self-learning AI model with phishing simulation and awareness training—to meet these requirements.

IRONSCALES was integrated directly into Softensity’s Microsoft 365 tenant without MX record changes and licensed only for the selected mailboxes, making it cost-effective versus traditional SEG solutions. The deployment led to a significant reduction in phishing and spam, higher employee engagement in reporting suspicious emails, and helped Softensity achieve NIST-aligned security controls, delivering improved email security and operational peace of mind.

Softensity

Nathan Roberts

Vice President Operations