Case Study: SinglePoint Global achieves streamlined management and uninterrupted mail flow with IRONSCALES

Learn why SinglePoint Global partnered with IRONSCALES to deliver unparalleled email security to their customers

SinglePoint Global, a managed services provider, faced growing operational inefficiency from juggling multiple email security tools, security awareness platforms, and numerous client accounts. Their previous out-of-band relay caused service disruptions and required DNS updates during outages, while banner fatigue, opaque decision-making, long training videos, and poor support left clients and staff frustrated. To solve this, SinglePoint Global turned to IRONSCALES for integrated email security and awareness capabilities.

IRONSCALES delivered a multi-customer management portal with dynamic bannering, API integration, bite-sized security training, and a 24/7/365 SOC plus a bypass capability that eliminated vendor-caused mail-flow interruptions. The change let SinglePoint Global manage 28 client companies from a single pane of glass, streamlined about 80% of routine tasks, produced zero required responses during outages, reduced phishing threats, improved user engagement and customer satisfaction, and bundled security and training at competitive pricing. IRONSCALES’ transparency and support also enabled clearer client communications and referrals.

Singlepoint Global

Greg Browning

CEO & Principal