Case Study: CloudTech24 achieves 64 hours/month time savings and stronger phishing protection with IRONSCALES

How a Global MSP Saved Thousands in Operational Costs and Caught Phishing Threats Microsoft Defender Missed

CloudTech24, a UK-based MSP serving 250+ customers globally, struggled with phishing attacks that regularly bypassed Microsoft Defender and forced analysts to spend 1–3 hours daily on manual remediation. To solve inconsistent protection, integration headaches, and costly point solutions, CloudTech24 turned to IRONSCALES—using its API-based inbox-level threat detection, automated remediation, and built-in Security Awareness Training.

IRONSCALES’ multi-tenant console and automated workflows enabled rapid deployment (new tenants secured in under 10 minutes) and centralized management, cutting phishing remediation time by over 60—saving 64 hours per month and thousands of pounds in operational costs. IRONSCALES also closed gaps in Microsoft Defender (catching roughly 1 in 3 phishing attacks Defender missed), processed 8,177 incidents in 90 days, and drove 700% growth in IRONSCALES adoption across CloudTech24’s customer base in the first year.

CloudTech24

Rob Brewer

Director of Cybersecurity