Case Study: Plaid achieves streamlined third-party risk management with Ironclad

Unlocking the Full Potential of Ironclad CLM: A Game-Changer for Third-Party Risk Management at Plaid

Plaid, the fintech company, used Ironclad’s contract lifecycle management platform to streamline contracting across the organization. As the legal team expanded Ironclad beyond NDAs and approvals, Plaid’s Security, Governance, Risk, and Compliance team realized the platform could also solve a bigger challenge: centralizing and improving third-party risk management, which had previously relied on scattered tools like JIRA and Slack.

Plaid customized Ironclad to run vendor risk assessments end to end, using automated approval workflows, dynamic risk forms, tailored processes for onboarding/renewals/terminations, centralized email-based communication, and custom fields for risk tracking. With Ironclad, Plaid created a more robust vendor inventory, improved collaboration across legal, security, privacy, and business teams, reduced manual vendor follow-up, and saved costs while strengthening risk oversight.

Plaid

Kenneth Thomas Moras

Security, Governance, Risk, and Compliance Lead