Case Study: Rodan + Fields cuts CLM maintenance from weeks to minutes with Ironclad

Rodan + Fields CLM Maintenance Cut From 3–4 Weeks to 3–4 Minutes

Rodan + Fields turned to Ironclad when its legacy contract lifecycle management (CLM) system became a bottleneck. As the company shifted to an affiliate-fueled omnichannel model, Legal needed a more intuitive, flexible platform that users would actually adopt—without depending on IT for every small change. The old system was slow, clunky, and made even routine tasks like NDAs and MSAs time-consuming.

Ironclad implemented a new CLM that Legal could administer directly, alongside AI tools like AI Assist and Jurist to accelerate drafting and contract review. The team cut simple administrative changes from 3–4 weeks to 3–4 minutes, shortened contract cycle times from weeks to days or hours, and reduced renewal leakage by surfacing expiration data faster. Ironclad also helped Rodan + Fields expand automation across the enterprise, improving visibility, adoption, and Legal’s ability to focus on higher-value work.

Rodan + Fields

Shannon Pedroni

Director of Contracts Management & Legal Operations