Case Study: Texas Rangers achieve rapid contract sales and swift COVID-19 amendments with Ironclad

How the Texas Rangers Use Ironclad to Adapt to COVID-19

The Texas Rangers faced a major operational challenge when their $1.2 billion Globe Life Field introduced over 2,000 premium seats and suites that required multi-year sales contracts—far beyond what their email-and-Word based process could support. Ten days before opening day the 2020 season was postponed due to COVID-19, forcing the team to rapidly amend hundreds of game-count and season-related agreements under severe time pressure.

Ironclad provided a contract lifecycle management solution (including Sales Workflow Designer and Dynamic Repository capabilities, API and Salesforce integration) that the Rangers implemented in 2018 to automate sales workflows and reporting. Using Ironclad, the club launched 3–4 standardized workflows to sell nearly 2,000 contracted seats, completed 1,100+ contract workflows (500+ since COVID began) and 1,800+ repository sessions, and had legal deploy new amendment workflows in under two weeks to update hundreds of agreements—improving speed, reporting accuracy, and operational capacity.

Texas Rangers

Katie Morgan

Director of Business Analytics