Case Study: Ruffalo Noel Levitz cuts manual contracting steps in half with Ironclad

How Ruffalo Noel Levitz Slashes Its Manual Contracting Steps by Half

Ruffalo Noel Levitz (RNL), a provider of post-secondary enrollment, student success, and fundraising solutions, needed a better way to manage highly customized contracts. Its existing document automation system was generating inconsistent contract versions, lacked reliable support, and couldn’t meet RNL’s compliance and timing requirements—especially during its busiest contracting season. The team needed a customizable contract management solution, and turned to Ironclad.

With Ironclad’s digital contracting solution, RNL automated and simplified its workflows, integrated Salesforce, and used features like multi-document support and Formulas to reduce manual work and errors. Ironclad helped RNL cut manual contracting steps from 15 to 6, reduce total contract touches by 50% (from 38,520 in 2020 to an estimated 15,408 in 2021), and speed up contract turnaround while meeting SLAs more easily.

Ruffalo Noel Levitz

Jennifer Hamdorf

Director, Contracts and Legal Operations