Case Study: Poshmark cuts contract turnaround time by 96% with Ironclad

How Poshmark’s Clickwrap Champ Leveraged Ironclad to Cut Contract Turnaround Time Down by 96%

Poshmark, the fashion resale marketplace, needed a faster and more flexible way to manage a wide range of agreements, from event photo releases and influencer contracts to wholesale and enterprise seller onboarding. The team was relying on manual, paper-heavy workflows and was also in the middle of replacing another contracting solution that was too clunky and rigid for a growing business. Ironclad was brought in to support these contracting needs, including Ironclad Workflow Designer and Clickwrap.

With Ironclad, Poshmark streamlined agreement creation and acceptance, replacing wet signatures and manual packet sending with click-to-accept workflows. Ironclad Clickwrap helped speed up event registrations and seller onboarding, cutting contract turnaround time by 96% and driving faster revenue generation. The implementation also scaled successfully, growing from about 40 users to more than 100 in 18 months, with strong user adoption and positive feedback.

Poshmark

Lindsey Nelson

Director, Legal - Commercial