Case Study: Namely achieves 85% faster sales contracting with Ironclad

How Namely Accelerated Its Sales Contracting Process 85% with Ironclad

Namely, an HR solutions company serving over 1,000 customers with 500+ employees, faced a scaling challenge: its single Deal Desk became a bottleneck for hundreds of sales contracts each quarter. Account Executives had to email all requests to Deal Desk, creating delays of 15–20 minutes per standard contract and about 25 hours/month of Legal’s time spent on administrative tasks. Namely needed a digital contracting solution that automated routine workflows, integrated with existing systems, and empowered Sales to own their deals.

Ironclad implemented a self‑service digital contracting solution that integrates with Salesforce (via an Ironclad Salesforce Object) and automates document generation, approval routing, and signature collection while continuing to use Adobe Sign. The change delivered an 85% reduction in time to process non‑negotiated deals, converted processing from 15–20 minutes to just minutes, achieved 100% Sales adoption, and established an ongoing partnership with Ironclad’s Legal Engineers for continuous improvement.

Namely

Cecile Quesada

Contract Operations Advisor