Case Study: Fitbit accelerates contract workflows in two hours with Ironclad

How Fitbit Deploys New Contract Processes in Two Hours with Ironclad

Fitbit, a fitness technology company, needed a faster way to manage high-volume informed consent forms for remote research participants. Its legal team was spending too much time handling multi-conditional paperwork across different geographies, ages, and study types, which slowed participant recruitment and created delays for research across the company. Fitbit used Ironclad’s Workflow Designer to address this challenge.

With Ironclad, Fitbit’s legal team built and deployed a new consent workflow in under two hours, without code-heavy implementation. The solution automated more than 1,260 workflows in a year, cut contract completion time to under 10 days on average, and integrated with existing tools like DocuSign. Ironclad helped Fitbit scale research more efficiently, streamline operations, and turn Legal into a mission-critical business partner.

Fitbit

Eric Lentell

Vice President & Deputy General Counsel