Case Study: Calm achieves nearly 100% Ironclad adoption with Ironclad CLM + Salesforce

How Calm Led a Successful Ironclad Implementation and Achieved Nearly 100% Adoption

Calm, the mental health app company, needed a better way to manage contract lifecycle and deal desk workflows as its hyper-growth outpaced a patchwork of manual tools and emailed processes. Using Ironclad CLM plus Salesforce, the team lacked standardization, automation, and reliable data, which slowed contract turnaround, created reporting gaps, and made it harder for Legal and Deal Desk to support the business at scale.

Calm implemented Ironclad in just 71 days and achieved nearly 100% adoption. With Ironclad, Calm automated order forms from Salesforce, built a library of over 14 workflows, and reduced standard agreement turnaround from 15 days to a couple of days while nonstandard deals dropped to 5 days. The result: faster contracting, accurate reporting, fewer bottlenecks, and the ability to double sales without adding headcount.

Calm

Lauren Healey

Senior Deal Desk Analyst