Case Study: GoFundMe achieves a reduction in NDA admin time from 30% to 1% with Ironclad

GoFundMe - Customer Case Study

GoFundMe, the world’s largest social fundraising platform, faced a growing administrative burden on its small legal team: routine contracts—especially NDAs—were routed through Head of Legal Chris Young by email, creating versioning headaches, manual DocuSign uploads, and lengthy review cycles that consumed as much as 30% of his time. The manual process diverted legal talent from higher-value legal and strategic work and made it difficult to maintain timely, accurate contract records.

GoFundMe implemented Ironclad’s end-to-end contract management and workflow automation platform to automate NDA workflows and give business teams a self-serve process with built-in controls. Ironclad became the single source of truth for NDAs, reduced Chris’s NDA review time from about 30% to 1%, eliminated version-tracking and filing pain, and delivered easy implementation and law‑friendly support—freeing the legal team to focus on complex contracts and strategic priorities.

GoFundMe

Chris Young

Head of Legal