Case Study: Alnylam Pharmaceuticals streamlines legal operations with Ironclad

Alnylam Pharmaceuticals on Getting Legal Ops a Seat at the Table

Alnylam Pharmaceuticals, a compliance-heavy biotech company, needed to modernize legal contracting when its new legal operations leader, Elliot Mandel, found that the existing finance-driven requisitioning system handled only a basic draft-and-send step for legal. Scientists and salespeople were forced into cumbersome offline processes, and the team needed a simpler, more user-friendly contract lifecycle management approach.

Ironclad implemented a CLM workflow that started with a small pilot and then scaled in monthly cohorts, using Workflow Designer to add conditional language, automate routing, and trigger legal, procurement, privacy, or safety reviews only when needed. The result was significant: Alnylam reduced templates from 70 to 5, processed nearly 1,000 contracts in three months, and cut turnaround times from weeks to days, while gaining better visibility, accuracy, and stronger credibility with business partners.

Alnylam Pharmaceuticals

Elliot Mandel

Vice President of Legal Operations