Case Study: a global professional services firm achieves better HR document inventory management with Iron Mountain Imaging Services

Global Professional Services Firm - Customer Case Study

A global professional services firm faced a significant challenge in managing its human resources documents and maintaining a proper inventory. This difficulty was exacerbated by the implementation of a hoteling strategy for its mobile workforce. To address this, the firm partnered with Iron Mountain.

Iron Mountain implemented a centralized capture process using its Imaging Services. This solution ingested HR documents upon receipt, validated them against the client's database, and provided a detailed inventory to track document types and replacement dates. This reduced duplicate and ghost files, lowered processing costs for incoming documentation, and ensured greater compliance by keeping employee paperwork up-to-date.