Case Study: The Heritage Hotel streamlines payroll with IRIS PAYE Master

The Heritage Hotel - Customer Case Study

The Heritage Hotel, overlooking the seafront in Torquay, needed an efficient way to manage payroll across its hotel, bar, restaurant, and leisure club, especially as staffing levels rise significantly during the summer season. After previously outsourcing payroll, the team turned to IRIS Software Group and its IRIS PAYE Master product to simplify the process and keep operations running smoothly.

With IRIS PAYE Master, the hotel’s payroll manager found the system easy to learn and use, reliable, and time-saving, with payroll taking about an hour to complete even during busier periods. IRIS Software Group also helped improve year-end processing and provided responsive phone support, giving The Heritage Hotel greater confidence, less paperwork, and a more efficient payroll operation overall.

The Heritage Hotel

Melanie Ambler

Payroll Manager