Case Study: Shorthouse & Martin boosts output and profits with IRIS Software Group (IRIS OpenResourcing)

Shorthouse & Martin boosts output and profits with IRIS OpenResourcing

Shorthouse & Martin, a 30‑year accountancy practice serving over 2,000 companies, struggled to recruit and retain qualified accountants and bookkeepers while meeting rising demand without sacrificing quality. To address growing workloads and high recruitment costs, the firm turned to longtime technology partner IRIS Software Group and evaluated its IRIS OpenResourcing outsourcing service alongside the firm’s existing IRIS practice software.

IRIS Software Group implemented IRIS OpenResourcing from its Chennai centre, delivering 300 outsourced hours per month to handle bookkeeping, payroll, VAT, invoices and year‑end accounts via a secure portal and the practice’s IRIS software. The arrangement freed the equivalent of a full‑time accountant and two bookkeepers, cut staffing costs by an estimated 50–70%, eliminated a bookkeeping overhead previously costing over £100,000, improved accuracy and reliability, and enabled Shorthouse & Martin to scale with plans to integrate the offshore team more directly.

Shorthouse & Martin

Les Shorthouse

Founding Directors