Case Study: Gardners Accountants achieves improved IT support and business continuity with IRIS Software Group's IRIS OpenHosting

Gardners Accountants radically improve IT support and business continuity through IRIS OpenHosting

Gardners Accountants, a chartered accountancy practice based in Holywell, North Wales, faced rising IT overheads and the imminent need to replace an ageing server that had cost around £80,000 three years earlier. Director Melanie Langton-Davies found the existing upfront purchase and ongoing maintenance costs unsustainable, and turned to IRIS Software Group after seeing a demonstration of their IRIS OpenHosting service.

IRIS Software Group implemented IRIS OpenHosting (live March 2012), moving Gardners to a hosted environment with 24-hour monitoring, remote overnight backups, maintenance and software upgrades, and access to IRIS OpenDocs. The hosted solution eliminated hardware procurement and much routine IT support, improved disaster recovery and business continuity (staff can work from anywhere), produced more predictable monthly IT costs, and even helped Gardners reduce insurance premiums — freeing the practice to concentrate on clients rather than IT.

Gardners Accountants

Melanie Langton-Davies

Director