Case Study: Dunkley’s achieves client growth and streamlined digital client communications with IRIS Software Group

Dunkley’s embraces digital technology to build its client base

Dunkley’s Chartered Accountants, founded in 1991 and now employing over forty staff in Bradley Stoke, wanted to grow its client base by adopting a multichannel marketing approach that lets prospects and clients interact on their terms. To achieve this it deployed solutions from IRIS Software Group, including IRIS Accounts Production, IRIS AutoMail, IRIS Docs and IRIS OpenSpace alongside the wider IRIS suite for practice, tax and company secretarial management.

IRIS Software Group’s integrated tools enabled Dunkley’s to launch a client portal, streamline document exchange and approvals, automate correspondence and make scanned records quickly searchable, improving client collaboration and internal efficiency. As a result Dunkley’s boosted its digital presence, supported marketing campaigns and won the IRIS Customer Awards 2018 Marketing Innovation Firm of the Year, while freeing the team to focus on clients’ needs and run a more scalable, digital practice.

Dunkley’s

Mike Dunkley

Founding Director