Case Study: Leicester Grammar School Trust improves parental engagement and dinner money top-ups with IRIS Software Group's ParentMail

Dinner money top up revolutionised at Leicester Grammar School Trust

Leicester Grammar School Trust, a school community of over 1,200 students aged 3 to 18, needed a better way to manage parent communications and dinner money top-ups. Before using IRIS Software Group’s ParentMail, parents relied on their children or the Finance Department to find out when balances were low, which often led to missed top-ups and overdrawn accounts.

By implementing IRIS Software Group’s ParentMail, the Trust brought messaging, payments, consent forms, surveys, and absence reporting into one mobile-friendly system. Parents now receive low-balance alerts and can top up instantly, while the school has seen improved parental engagement and a 50% reduction in time spent chasing absences.

Leicester Grammar School Trust

Natalie Hunt

Head of Marketing & Admissions