Case Study: Chancellor House Surgery streamlines accounts and payroll with IRIS Software Group

Chancellor House Surgery - Customer Case Study

Chancellor House Surgery, part of a busy two-site practice in Reading with around 12,000 patients, needed a more efficient way to manage payroll and accounts as the business grew. Practice Manager Jan Charlton had previously handled these tasks on paper, but the increasing complexity of NHS income, enhanced service payments, and day-to-day administration meant the practice needed a better solution. IRIS Software Group provided IRIS GP Payroll and IRIS GP Accounts to support those needs.

With IRIS Software Group’s software in place, Chancellor House Surgery was able to streamline both accounting and payroll processes. The system handled complex income streams, simplified year-end reporting, and made it easy to send accounts directly to the accountant electronically, saving time and reducing stress. Jan Charlton said the software was user-friendly, regularly updated, and backed by responsive remote support, helping the practice run more efficiently across both sites.

Chancellor House Surgery

Jan Charlton

Practice Manager