Case Study: Casterton College streamlines parent payments and communications with IRIS ParentMail

Casterton College - Customer Case Study

Casterton College, a top 100 UK school, outgrew its old system for managing parent communications and payments. The previous service lacked functionality, had a poor mobile experience, and required extra fees for basic features like payment reminders. The school needed a more robust and professional solution to become a completely cashless, paperless academy. They turned to IRIS Software Group and implemented its ParentMail platform.

By utilizing IRIS's ParentMail, which includes the +Pay and Online Forms modules, the school streamlined its operations into one efficient system. This resulted in a 92% family sign-up rate and significant daily time savings for staff. The solution provided clear, reliable payment reports and eliminated the need to chase overdue payments. IRIS's implementation led to great cost savings and overwhelmingly positive feedback from parents, strengthening overall parent engagement.

Casterton College

Tina Green

Director of Finance