Case Study: West Midlands-Based Accounting Firm boosts capacity and growth with IRIS Outsourcing

Accounting firm enhances capacity with IRIS Outsourcing

West Midlands-Based Accounting Firm, an anonymous accounting practice supporting SMEs and start-ups, needed to increase capacity as workloads grew, a senior team member approached retirement, and an acquisition added further pressure. To manage peak demand and free up internal staff, the firm turned to IRIS Software Group’s IRIS Outsourcing service.

IRIS Software Group implemented a flexible outsourcing model that scaled from 10–15 hours up to 150 hours during busy tax season, helping the firm clear year-end accounts, support its new team, and standardise working papers and internal processes. The result was improved consistency, guaranteed ringfenced capacity, and strong business growth, with the firm reporting around 20% year-on-year turnover growth alongside the benefits of outsourcing.