Case Study: The Superior Group achieves streamlined condo-resort operations and enhanced owner satisfaction with IQware

Trusted Technology Partner To The Superior Group

The Superior Group faced the challenge of running Regal Palms Resort — a large condo-resort of 600+ townhomes with a diverse, often overseas, homeowner base and complex condo-hotel operations — while providing timely homeowner accounting, robust reporting, and special-services integration. To address these needs they turned to IQware and its IQware property management system with an integrated condominium management module (customer since 2008).

IQware implemented a single-source PMS solution including an online owners portal, condominium accounting, robust reporting and custom integrations (e.g., spa management), with fast data loading (typically a few days) and responsive support. The result: easier day-to-day management of 600+ homes, secure monthly owner statements accessible worldwide, improved profitability and capacity reporting, rapid ROI, and continued operation of Regal Palms using IQware’s software under Regal Palms Resort & Spa Management LLC.

Superior Group

Mike Gerrish

Information Technology Director