Case Study: Tom Harris Cellular achieves scalable, reliable telecom retail operations with iQmetrix

Tom Harris Cellular relies on IQmetrix for 22 years of growth and stability

Tom Harris Cellular, Canada's largest TELUS and Koodo authorized retailer, faced the challenge of scaling and optimizing operations across its 67 stores for sustained growth. For over two decades, they have relied on iQmetrix and its Telecom Point of Sale and Retail Management System, RQ, to provide a stable technological foundation for their business.

The solution from iQmetrix included the RQ system and integrated Payments and Dropship solutions. This interconnected approach allowed Tom Harris to virtually eliminate dead stock by managing inventory flow, track sales performance for coaching, and increase revenue through seamless integrations with key partners. The iQmetrix implementation provided critical reliability, with the customer noting the services work reliably all day, every day, which has been fundamental to their growth over 22 years.

Tom Harris Cellular