Case Study: TEAM Wireless boosts contactless in-store payments with iQmetrix Remote Pay

The Power of Contactless Payments

TEAM Wireless, an American Verizon retailer with 49 stores, faced the challenge of adapting to increased consumer demand for contactless and convenient payment experiences, especially during the COVID-19 pandemic. They needed a scalable solution to ensure customer and employee safety while speeding up transactions. To meet this need, they partnered with vendor IQmetrix to implement its Remote Pay contactless payment solution.

The solution from IQmetrix, Remote Pay, was easy to implement and required virtually no learning curve for store associates. It allowed customers to pay securely from their own mobile devices, creating a safer and more efficient in-store experience. As a result, TEAM Wireless achieved a significant competitive advantage, with Remote Pay now being used in 30% of all card transactions. IQmetrix's partnership and customizable ecosystem were cited as key factors in the successful adoption and future expansion of this contactless technology.

TEAM Wireless