Case Study: TCC boosts in-store mobility and customer experience with iQmetrix RQmobile

TCC cuts in-store POS costs by 50% with IQmetrix

The customer, TCC, a Verizon authorized retailer, faced challenges with outdated point-of-sale technology that created physical barriers between associates and customers, leading to lost sales and frustration. To meet evolving customer demands for convenience and personalization, TCC partnered with vendor IQmetrix to find a modern mobile POS solution.

IQmetrix implemented its RQmobile solution, which empowered TCC's associates with iPads and wireless payment devices. This allowed for transactions anywhere on the sales floor. The results included a 50% reduction in ongoing POS technology costs, 75-95% of transactions now conducted via RQmobile, excellent customer reviews, and decreased employee turnover. IQmetrix provided a solution that prepared TCC for the future of retail.

TCC