Case Study: Mo’s Mobiles boosts efficiency and profitability with IQmetrix RQ Retail Management

RQ Helps Mo’s Mobiles Increase Efficiency, Accountability and Profitability

Mo’s Mobiles, an Australian mobile retailer and dealer network, was struggling with a difficult, error-prone point-of-sale system that staff hated and management found hard to enhance. During the Vodafone/3 merger, the company needed a better way to handle retail complexity, inventory, commissions, and reporting across its national store network, and turned to iQmetrix after a global search for a best-of-breed mobile retail POS solution.

iQmetrix implemented its RQ Retail Management system, giving Mo’s Mobiles an intuitive platform for sales processing, inventory reconciliation, reporting, staff incentives, and partner integrations like Phobio trade-ins. The rollout moved 25 company-owned stores in just five weeks, then dealers over in the following months, while reducing administrative work, improving accountability, and enabling daily performance reporting. The result was a leaner, more agile business with better stock control, fewer reconciliation exceptions, and a more engaged workforce.

Mo’s Mobiles

Tim Levy

Owner