Case Study: Connect Wireless drives growth and transparency with IQmetrix BI

How iQmetrix BI helped Connect Wireless steer the business forward

Connect Wireless, an authorized AT&T wireless retailer, used iQmetrix BI to help manage rapid growth after acquiring 18 additional stores and expanding from 17 to 35 locations overnight. The company needed better reporting, stronger performance management, and a way to unify teams that had previously worked under different processes and cultures.

iQmetrix BI gave Connect Wireless standardized, customizable reporting, daily performance visibility, and training/support to help store managers, regional leaders, and executives align around the same goals. The solution improved accountability, helped drive accessory sales through BI-based contests, and supported continued growth from 35 to 45 locations, with stores that had been stagnant beginning to reach new performance targets.

Connect Wireless

Graham Taylor

IT Administrator