Case Study: 4G Wireless boosts sales and security with IQmetrix's Envysion solution

Envysion helps 4G Wireless improve security, increase sales and optimize customer service

4G Wireless, a national wireless retail chain, needed a cost-effective way to gain full transparency into in-store operations as it prepared for growth. The company wanted to improve security, coach lower-performing sales reps, and ensure consistent customer experiences while uncovering the behaviors of its top-performing employees. To address this, 4G Wireless worked with vendor IQmetrix using Envysion’s intelligent video solution.

IQmetrix implemented a fully integrated solution for 4G Wireless that included high-resolution cameras, audio microphones, a networked EnVR® recorder, and POS data integration. The result was improved employee behavior, reduced theft, higher sales, better customer service, and fewer robberies; in some cases, merchandise was recovered using video evidence. With remote access to video and audio across all 161 stores, 4G Wireless gained actionable insights that helped improve performance and pay for the solution in each store.

4G Wireless

Rob Metzger

Director of Sales Operations and Business Development