Case Study: Zayo reduces network issue resolution time with IQGeo

Zayo reduces time to identify network issues with IQGeo, improving productivity across 13 million fiber miles

Zayo, a provider with a vast network of 13 million fiber miles serving 400 markets, needed to provide more comprehensive and accessible network information to its operations, engineering, sales, and support teams. This challenge involved ensuring users had the critical data they needed to be effective, directly in the field.

IQGeo implemented its AI-powered geospatial network management software to address this need. The solution provided Zayo's teams with up-to-date information on the fiber network and assignments, which dramatically improved productivity, response times, and customer service. According to Zayo's VP, IQGeo significantly reduced the time required to understand and identify network issues, directly and positively impacting their key performance metrics.

Zayo