Case Study: NW Natural reduces technical debt and eliminates paper processes with IQGeo

Reducing technical debt and eliminating paper processes

NW Natural, a gas supplier in Oregon serving 2.5 million customers and managing 780,000 meters, needed better access to real-time data so it could dispatch the nearest crew to a job site accurately and support work and analysis. The company turned to IQGeo’s geospatial network management software to help address these operational challenges.

With IQGeo’s software in place, NW Natural simplified its portfolio of applications, reduced technical debt, and eliminated paper processes. IQGeo enabled the utility to modernize how it manages field operations and access to data, delivering a more efficient workflow and faster, more accurate crew dispatch.

NW Natural

Jim Downing

Chief Information Officer