Case Study: Large National Provider of Physical Therapy Company achieves $840,000 in annual savings with IQ Telecom

Building Inventory, Securing Refunds, & Creating Cost Savings

IQ Telecom worked with a large national provider of physical therapy services operating more than 500 locations and spending about $200,000 per month on telecommunications. The customer was struggling with thousands of invoices, little visibility into its telecom inventory, and limited ability to validate charges or manage costs as the business expanded through acquisitions.

Using IQ Telecom’s IQ 360° tool and telecom expertise, the vendor built a detailed location-based inventory, audited pricing and charges, resolved billing discrepancies, and identified savings opportunities while consolidating billing. IQ Telecom helped the customer secure over $50,000 in refunds and achieve $840,000 in annual savings, while also improving visibility, cost control, and issue resolution across the organization.