Case Study: FOW achieves faster on-demand reference data delivery with ipushpull

FOW transforms client service through on-demnd reference data solution

FOW, a global market leader in futures and options reference data, needed a more reliable, scalable way to distribute large data sets across client workflows without the overhead of building and maintaining complex in-house integrations. The company wanted to improve usability, consistency, and access to on-demand reference data across trading lifecycle systems and communication tools.

ipushpull delivered a set of managed on-demand data integrations, including a Microsoft Excel add-in, a desktop OpenFin app, and chatbots/apps for Microsoft Teams, Symphony, and Slack. The solution gave FOW clients timely access to reference data and intraday updates, improved scalability and onboarding, and reduced implementation time from initial scope to first delivery to just six weeks, while lowering lifetime delivery costs and helping FOW open up new markets.

FOW

Simon Coughlan

Technical Director