Case Study: University of Minnesota Duluth achieves 20% revenue increase and fewer citations with IPS Group, Inc.'s fully-integrated parking enforcement solution

Leveraging a fully-integrated enforcement solution to redefine parking at University of Minnesota Duluth

The University of Minnesota Duluth faced limited parking assets and a legacy enforcement system that could not provide real‑time data or easy payment options, putting pressure on Transportation and Parking Services to improve convenience and sustainability. To modernize parking on campus, the University of Minnesota Duluth partnered with IPS Group, Inc., deploying 300 IPS M5™ single‑space Smart Parking meters and piloting the IPS Enforcement Management Solution.

IPS Group, Inc. delivered a fully integrated, cloud‑based enforcement and payment ecosystem—credit‑card‑accepting meters, mobile payments and mobile enforcement devices—providing instant citation visibility, custom analytics and streamlined workflows. The solution produced measurable results: 70% of transactions are now credit card payments, revenue increased 20% despite removing 40 coin‑only meters, and citations have declined (enforcement staff now write about 15–20 citations per day), along with faster payments and improved customer service.

University of Minnesota Duluth

Patrick Keenan

Director of Student Life Operations