Case Study: Bethlehem Parking Authority achieves smart parking transformation — boosting revenue and reducing enforcement staffing with IPS Group, Inc.

Bethlehem Parking Authority - Customer Case Study

The Bethlehem Parking Authority faced seasonal surges of visitors and chronic parking challenges—educating the public about options, improving compliance, and supporting downtown businesses. To address this, in July 2011 the Bethlehem Parking Authority partnered with IPS Group, Inc. to install 450 solar‑powered, credit‑card‑enabled single‑space parking meters that are wirelessly connected to a back‑office meter management system and support mobile payment.

IPS Group, Inc.’s smart meters added multiple payment options and a programmable LCD display for local advertising and event promotion, creating new partnerships with downtown businesses and nonprofits. The deployment reduced violations and enforcement staffing to its lowest level in 10 years, increased revenue and customer convenience, and provided measurable operational visibility through the IPS back‑office system.

Bethlehem Parking Authority

Tom Hartley

Executive Director